Use LadderChat to
Digital Wait List to Track and Notify Waiting Customers
Increase revenue from additional foot traffic.
Queues are interesting, but no customer has ever said "I can't wait stand in line!".
Reduce stress from angry or upset customers.
You've got enough on your plate. LadderChat will manage your customer's wait expectations.
Improve customer experience allowing better reviews and customer referrals
Customers are happier they don't have to stand in one spot waiting. Happier customers refer more customers.
Eliminate customer confusion and queue jumpers
Serving customers out of turn will lose you business and receive bad reviews.
Capture customer information to follow-up
Communicate with people that have experienced your business.
Multi Industry Cloud Application
LadderChat is the pioneering customer engagement, service and notification cloud platform supporting all industries, whether your customers are waiting in a queue, need ongoing updates or immediate notifications.
LadderChat will keep you in contact with your customers through our automated, pre-saved messaging platform.
For more information on how LadderChat can help your business, select your industry type below:
Turn on/off auto messages for large groups
LadderChat Wait List App LadderChat’s wait list app is great for keeping track of your waiting customers. It is simple to use and is proven to increase customer experience and retention for your business. Automated messages are sent when customers join the list, move up…
Setup your paypal subscripton
How to setup your PayPal subscription Setup your PayPal subscription to easily turn on or off your service without interrupted service. After logging into LadderChat with your username and password, click the navigation icon on the top right hand corner of the screen: …
Patient Waiting Room Pagers
Why healthcare practices need a patient pager system: Making a booking, calling ahead, arriving early – doctors still run over time! On average, patients wait up to 37 minutes for their GP in Australia. This problem isn’t isolated to down under though, it is a…
Why more businesses are adopting LadderChat
Innovation to help manage your business: What is LadderChat? Queue management software to track and manage your waiting customers for multiple industries. LadderChat has a number of preset features for each industry with templates for restaurants and cafes, car dealerships, healthcare practices, marketing exhibitionist…
What premium car dealer Mercedes-Benz taught our growing tech startup
edit – updated with more specific details: Mercedes and LadderChat We were approached by Mercedes-Benz Fortitude Valley (Brisbane, Queensland Australia) after one of their staff members experienced our customer notification at one of our Sydney based cafes while they were on leave. The staff member…
Penalty Rates Reduced for hospitality & retail staff in Australia
The Fair Work Commission just announced reduced penalty (weekend rates and public holiday) for retail and hospitality staff. New weekend rates explained: Sunday pay rates will be the same as Saturday pay rate. This means that all staff will be paid 1.5x (one and a half…